Effective People Management

The manager
- What makes a good manager?
- What are the key responsibilities of a good team leader?
- Learn how to fit the role.
Learn the basis of key management skills:
- How to be an effective leader.
- How to get your message across and make sure it’s understood.
- How to build and recognise good team players.
Effective human resource management:
- Learn original techniques for recruitment and selection.
- How to recognise potential and reward achievement.
- Knowing the advantages of staff training and development.
Handling difficult people:
- A step by step guide of how to handle tricky situations without causing further conflict.
- Dealing with bullying and harassment.
Managing Performance :
- Improving staff performance.
- Discover measures for setting recognisable performance goals.
Dealing with under-performance:
- Using constructive criticism to improve performance.
Developing an effective team.
- Recognising who works best together and what they work best at.
- Building and maintaining enthusiasm and morale within a team.